Feedback

Providing Feedback

We would like to hear what we are doing well and how we can keep improving. There are various ways you can provide feedback:

Feedback_Web

Fill out our feedback form

Fill out our feedback form here.

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Call Us

(08) 8232 2438

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Email us

Email us at feedback@connectedself.com.au.

Feedback_Letter

Send us a letter

P.O. Box 7281, Halifax Street, Adelaide SA 5000

 

If you would like us to respond to your feedback directly, please specify this in your communication. We will endeavour to get back to you within 5 business days.

External Feedback

To provide feedback to an external professional body, please see below. If you cannot find the relevant professional body, please email us at feedback@connectedself.com.au, and we will point you in the right direction.

NDIS

NDIS-Supported Services

If you are an NDIS participant, you can provide feedback to the NDIS Quality and Safeguards Commission or call 1800 035 544.

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Children and Young People in Care

If you are a young person in care, you can give feedback by going to the Office of the Guardian website, or calling 1800 275 664.

Polyvagal Practices

Polyvagal practices aim to enhance physiological regulation, restore a sense of safety, and promote engagement through autonomic nervous system regulation.

This enhances social and emotional learning, including recognising and regulating emotions (from a physiological lens) and developing empathy for others.

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PACE

Developed as part of attachment-focused family therapy, PACE is a trauma-informed approach aiming to create safe, trusting, emotionally connected relationships with children and adolescents who have experienced trauma or attachment difficulties. PACE stands for:

Playfulness

  • Approaching with an open, ready, calm, relaxed and engaged attitude.
  • Not taking yourself/situations too seriously.
  • Diffusing difficult/tense situations.

Acceptance

  • Unconditionally accepting the current state/mood/behaviour.
  • Accepting that there are things unseen that lie below behaviour.
  • Acceptance supports feeling secure, safe and loved

Curiosity

  • Understanding the child gently and without judgement.
  • Supporting child to bring awareness to their inner life.
  • Wondering statements.

Empathy

  • A sense of compassion and understanding for young person’s feelings and thoughts.

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